Return requests must be made within 30 days after the delivered date. The item does not power on AND the package is not damaged. If the package appears to be damaged, please contact me to file a claim. The item "NEW Rawlings 11.5'' Heart of the Hide Ready-to-Go Series Glove" is in sale since Friday, July 9, 2021. This item is in the category "Sporting Goods\Team Sports\Baseball & Softball\Gloves & Mitts".The seller is "mnxchange" and is located in Shakopee, Minnesota. This item can be shipped to United States.